California agency that oversees hospitals

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  • #896

    momkeeper
    Participant

    What is the name of the state agency in California that handles complaints about hospitals?

    #897

    CarolCalif
    Participant

    There are several things you can do:
    1. Contact the Joint Commission. The Joint Commission, along with the California Medical Association’s Institute for Medical Quality, conduct onsite surveys of accredited hospitals to be sure that they are providing quality care. Ask the Joint Commission to investigate your complaint.
    The Joint Commission
    Office of Quality Monitoring
    One Renaissance Blvd.
    Oakbrook Terrace, IL 60181
    Phone: (800) 994-6610
    Fax: (630) 792-5636
    complaint@jcaho.org
    http://www.jointcommission.org

    2. The government agency responsible for licensing and regulating hospitals is the California Department of Public Health (CDPH). To file a complaint with CDPH, fill out the online consumer complaint form: hfcis.cdph.ca.gov/LongTermCare/ConsumerComplaint.aspx
    California Department of Public Health
    Consumer Information System
    Phone: (800) 236-9747
    http://hfcis.cdph.ca.gov

    3. You may also contact the CDPH Licensing and Certification District Office in which the hospital is located.
    California Department of Public Health
    Consumer Information System
    Phone: (800) 236-9747
    http://hfcis.cdph.ca.gov

    • This reply was modified 6 years, 11 months ago by CarolCalif.
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